At BuyersCircle, we would like to make your online shopping experience as pleasant and simple as possible, so our shipping methods and policies have been designed to get your order to you quickly and efficiently.

All orders are shipped via our range of delivery partners, based on your location or the type of service selected.

AUSTRALIA WIDE SHIPPING RATES

Orders up to $99 – charged at a $9 flat rate Australia wide (ex. select bulky items) Orders $100+ - free delivery (ex. select bulky items)

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. Orders are processed within 24-48 hours. Purchases made on weekends or Australian public holidays will be processed the following business day.

If you have purchased a pre-sale item, dispatch is not immediate, and the item will be processed and dispatched as described on that individual product page.

DELIVERY TIMEFRAMES

Delivery timeframes may vary by item location, delivery address, carrier, weather and market conditions.

Standard Delivery – Metro (All States)

2-5 business days

Standard Delivery – Regional (All States)

5-10 business days

Standard Delivery – Country (All States)

14-21 business days

Express Delivery*

*Only offered for certain items and states.

If ordered before midday, your order should be delivered the next business day.

INTERNATIONAL SHIPPING

Some of our product range comes from afar and as such may take a little longer to arrive. We offer a select range of products coming directly from the supplier in China, India, Turkey and many other locations. Shipping times vary between 5 to 20 business days. Please note, a delay in tracking information may occur on some times items and locations. Please contact

support@buyerscircle.com.au if your item has not arrived or you have not received tracking information after the expected delivery date.

We offer free shipping on the majority of our international range. Some items may be excluded from this policy.

RETURNS

If the item you received is faulty or arrives damaged you are entitled to a credit, refund (including delivery fee) or exchange. You must notify us within 14 days of taking delivery and request to return the item.

To return the item, please email us at  support@buyerscircle.com.au

If you have a change of mind or no longer want the item, we cannot offer you a refund or exchange.

Christmas Delivery

Orders placed before the 12th of December will be delivered to metro areas prior to Christmas (excluding WA*), we still accept all orders placed after this date. However, delivery timeframes may vary by item location, delivery address, carrier, weather, and market conditions.

*We will still process all orders shipped to Western Australia, but we cannot guarantee the arrival of the orders will be in time for Western Australia.

Please contact us at support@buyerscircle.com.au for any shipping and return inquiries.